The hotel offers amenities for your comfortable stay and unforgettable experiences
Refreshing Onsen!
“The onsen experience was absolutely rejuvenating after a long day on the slopes, providing a perfect setting to relax and unwind.” view full review
Breakfast Bonanza!
“The buffet breakfast had an impressive selection, and I especially loved the freshly made waffles that added a special touch to the meal.” view full review
Spacious Comfort
“The room was large and comfortable, with plenty of space to relax after a day of skiing, making it feel like a cozy retreat.” view full review
Great Ski Storage!
“The ski storage area was convenient and well-organized, making it easy to prepare for a day on the slopes without any hassle.” view full review
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Great location
Friendly staff
Outdated rooms
Limited dining options
8.0/10
Great
Rooms
7.6
Location
9.0
Service
8.6
Dining
7.6
Guest reviews
8.0/10
based on 5 reviews
8.2
8.2/10 based on 273 reviews
Robert
United Kingdom,
June
2024
8.2/10
The hotel offers extremely comfortable rooms with individual air conditioning, perfect for storing ski equipment and shoes. The staff are amazing and always attentive, despite some limitations in English proficiency. The location is fantastic, being just a 100-meter walk to the ski lifts, and the hotel has the potential to be a great choice for skiers staying in Hakuba. The dining experience is worth it for the convenience provided. Overall, the facilities are well-equipped, making it a good value for money option.
Rooms
8.0
The rooms feel more like a cruiser ship unit from the 80's, but they are extremely comfortable.
Service
9.0
The service is fantastic, with staff always very helpful and happy to assist with various ski-related needs. There are convenient on-site facilities such as gear rental, ski pass sales, and a welcoming atmosphere.
Location
9.0
The hotel's location is perfect for skiers, close to transit ski bus stops and offering a stunning view from the in-house outdoor onsen looking directly up HAPPO One. It is also right next to the Nakiyama lift, enhancing the overall ski experience.
Dining
7.0
The dining options include beer, ski hire, and passes, adding value for money to the stay.
Facilities
8.0
The hotel provides all essential facilities for a ski-focused stay, ensuring a comfortable and convenient experience.
Great location
Outdated rooms
Maurice
United Kingdom,
February
2024
7.4/10
The hotel offers warm and comfortable rooms but they are quite basic. The service was accommodating and friendly, yet the room temperature could have been better regulated. The location is central and close to ski lifts, with a happy hour bonus. The dining options were reasonable, providing a good start to the day. Overall, a basic but friendly hotel with a great central location for ski enthusiasts.
Rooms
7.0
The rooms were comfortable but very basic with essential amenities like beds, closet, TV, and a small table.
Service
8.0
The staff was very accommodating and friendly. They even arranged special requests like soy milk for breakfast.
Location
9.0
The hotel is very central, within walking distance to ski lifts and offers a happy hour benefit.
Dining
7.0
The dining experience was reasonable, providing a decent start to the day.
Facilities
6.0
The hotel facilities are basic but functional for a comfortable stay.
Benjamin
United Kingdom,
December
2023
7.8/10
The hotel is in a great location, close to restaurants and bars. The rooms were spacious but had a slight moldy smell at times. The service was friendly and helpful, but lacked proactive engagement. The dining options were good but lacked variety over multiple days.
Rooms
7.0
The rooms looked clean, but occasionally smelled of mold.
Service
8.0
The staff was friendly and helpful, but could be more engaging proactively.
Location
9.0
The location was great, just a short walk to restaurants and bars.
Dining
7.0
The dining was good overall, but lacked variety over consecutive days.
Facilities
8.0
The facilities were adequate for a comfortable stay.
Dave
United Kingdom,
October
2023
8.8/10
I couldn't have asked for a better setup for skiing! The hotel room was spacious, complete with boot warmers, ample lockers, and washers and dryers. The view from my room was absolutely breathtaking. However, there was a slight odor of mold, indicating a need for better ventilation.
Rooms
8.0
The room was prime for ski clothes and had all the necessary amenities.
Service
9.0
The staff members were incredibly friendly and helpful, making my stay even more enjoyable.
Location
9.0
The location was ideal for skiing, being very central and just a short walk to all the necessary spots.
Dining
9.0
The dining experience was fantastic, with a variety of options and even discounted lift passes available.
Facilities
9.0
The hotel's facilities were top-notch and catered perfectly to ski enthusiasts.
Alan
United Kingdom,
August
2023
8.6/10
The hotel offers rooms with a bit more space than most in Hakuba, providing fantastic views of Happo. Although it took a while to heat up and the cleaner turned off the heating, the view of Happo One easily made up for it. The service was fantastic with incredibly welcoming and friendly staff. The location is excellent, just a short walk from the Nakiyama lift at Happo One and a few minutes into Hakuba village. The dining experience was delightful, offering a mix of western and Japanese selections. Overall, a great value for the money with awesome facilities like discounted lift tickets and an onsen.
Rooms
8.0
The rooms were of decent size with fantastic views of Happo One.
Service
9.0
The staff was incredibly helpful and friendly.
Location
9.0
The location is excellent, just a short walk to Happo One and Hakuba village.
Dining
8.0
The dining experience was delicious, offering a variety of choices each day.
Facilities
9.0
The facilities are top-notch with awesome amenities like discounted lift tickets and an onsen.